Data Protection Policy

Last Updated: 10/2025

At KB International, we are committed to safeguarding the personal information entrusted to us by our clients, partners, and website visitors. This Data Protection Policy explains how we collect, store, use, and protect your data in compliance with applicable data protection and privacy laws.

1. Purpose

The purpose of this policy is to ensure that KB International manages personal data responsibly, securely, and transparently. We are dedicated to protecting the privacy rights of individuals and maintaining trust in our business relationships.

2. Scope

This policy applies to:

  • All personal data collected, processed, or stored by KB International in electronic or physical form.

  • All employees, contractors, suppliers, and third parties who handle personal data on behalf of KB International.

3. Data We Collect

We may collect and process the following categories of data:

  • Personal Information: Name, company name, email address, phone number, country, and job title.

  • Business Information: Company registration details, billing information, order history, and communication records.

  • Technical Data: IP address, browser type, operating system, and website usage analytics collected via cookies.

All data is collected fairly and only for legitimate business purposes.

4. Legal Basis for Processing

KB International processes personal data under one or more of the following legal grounds:

  • Contractual necessity: To perform our obligations under a contract or quotation.

  • Legitimate interest: To improve our services and maintain business relationships.

  • Legal compliance: To meet applicable legal or regulatory requirements.

  • Consent: When users voluntarily provide data through our website forms or marketing subscriptions.

5. Data Usage

The personal information collected is used to:

  • Respond to inquiries and provide quotations.

  • Process and fulfill customer orders.

  • Manage shipping, documentation, and logistics.

  • Send product updates, newsletters, and service information (only with consent).

  • Maintain accurate financial and audit records.

  • Improve website experience and marketing communication.

We ensure that personal data is used only for the purpose for which it was collected.

6. Data Protection Principles

KB International adheres to the following core data protection principles:

  1. Lawfulness, fairness, and transparency – Data is processed ethically and openly.

  2. Purpose limitation – Information is used only for clearly defined purposes.

  3. Data minimization – We collect only data that is necessary for our operations.

  4. Accuracy – Data is kept up to date and accurate.

  5. Storage limitation – Data is retained only as long as necessary.

  6. Integrity and confidentiality – We use secure systems to prevent unauthorized access or misuse.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill contractual, legal, or operational requirements.
After the retention period, data is securely deleted or anonymized in accordance with company procedures.

8. Data Security

We employ robust security measures to protect all personal and business data, including:

  • Encrypted servers and secure databases.

  • Firewalls and antivirus protection.

  • Restricted access to authorized personnel only.

  • Regular data backups and integrity checks.

  • Secure email and document transmission protocols.

9. Sharing and Disclosure

KB International may share limited data with third-party service providers for operational purposes, such as:

  • Logistics and freight forwarding partners.

  • Payment processors and banks.

  • IT and marketing support vendors.

All third-party partners are contractually obligated to maintain data confidentiality and security.
We never sell, rent, or trade personal data to any external organization.

10. Data Subject Rights

Individuals have the following rights regarding their personal data:

  • Access: Request a copy of personal data we hold.

  • Rectification: Request correction of inaccurate or outdated information.

  • Erasure: Request deletion of personal data when legally applicable.

  • Restriction: Request limited processing under certain conditions.

  • Objection: Withdraw consent to marketing or data processing.

  • Portability: Request a transfer of personal data to another service provider.

Requests can be sent to enquiry@kbintlsteel.com for processing within the legal timeframe.

11. International Data Transfers

As an international exporter, KB International may transfer data to partners or clients in other countries.
Such transfers are carried out in compliance with applicable laws and only to entities that ensure adequate levels of data protection.

12. Data Breach Management

In the event of a data breach, KB International will:

  • Investigate the incident immediately.

  • Contain and minimize impact.

  • Notify affected individuals and authorities when legally required.

  • Implement corrective measures to prevent recurrence.

13. Policy Review and Updates

This policy is reviewed periodically to ensure compliance with evolving data protection regulations.
Any updates will be posted on our website with a revised “Last Updated” date.

14. Contact Information

For questions, complaints, or data access requests, please contact:

KB International
📧 Email: enquiry@kbintlsteel.com | sales@kbintlsteel.com
🌐 Website: www.kbintlsteel.com